by USAdmin | Sep 11, 2024 | Digital Support Staff, Outsourcing
Companies have wised up to the fact that they can fill their manpower needs by outsourcing to Virtual Assistants (VAs). These companies are getting more work done and are 13% more efficient than those without VAs. The VA industry is anticipated to grow by $26.94...
by USAdmin | May 2, 2023 | Future of Work, Outsourcing
As consumers, the “shopping experience” definitely adds to the decision-making whether we will make a purchase or not. UX design is an important aspect of your web development. There is not much else that online stores can offer other than their product/service, their...
by USAdmin | Apr 12, 2023 | Future of Work
We all know trends come and go. Sometimes, they have a resurgence or renaissance. This year, it’s not different. Most of the trends we have for this year are actually not new, even AI. But this can be a good thing. Here are 5 copywriting trends dominating the market,...
by USAdmin | Mar 30, 2023 | Digital BPO
Imagine you’re creating a presentation to an outsourced team to relay your performance data and your expectations. And then imagine their reaction if all your slides are just paragraphs of words and numbers. First, you know that it would be a bit dull because looking...
by USAdmin | Mar 22, 2023 | 24/7 Digital Support & Ecommerce
As a customer specialist, your job is to ensure that every customer feels heard, valued, and satisfied with the service they receive. Providing top-notch customer support can be tricky. Customers are demanding, expectations are high, and sometimes the solutions...
