by USAdmin | Nov 23, 2022 | Digital BPO, Philippines
The resilient economic driver of the Philippines with over 11% contribution to national GDP, the Business Process Outsourcing (BPO) industry is predicted to see increasing national revenue and operations only improve after recent challenges. More than 1.2 million...
by USAdmin | Oct 3, 2022 | United States
Customer service is a crucial part of an eCommerce business, and while 80% of businesses believe they provide good customer service, only one-tenth of customers agree. According to Gorgias, 95% of consumers agree that brand loyalty and retention are earned through...
