by USAdmin | Nov 26, 2024 | 24/7 Digital Support & Ecommerce, Journal, Outsourcing
The market for VA services continues to skyrocket, particularly in the Philippines where companies worldwide outsource their business processes. In 2022, 1.5 million Filipinos were hired by international clients for outsource work. Research and Markets report that the...
by USAdmin | May 23, 2024 | 24/7 Digital Support & Ecommerce
Proactive and reactive support are two sides of the same coin: customer service. Proactive provides resources to empower your customers, either to help themselves or to circumvent the need to ask for help in the first place. Reactive customer support is all your...
by USAdmin | Aug 7, 2023 | 24/7 Digital Support & Ecommerce
As much as we’d like to think that consumers are rational with their purchases, not all of them are. Some people buy with other motivations. And most consumers are story driven instead of being data driven. Stories are 22x more memorable than facts. Stories connect...
by USAdmin | Aug 1, 2023 | 24/7 Digital Support & Ecommerce
All online businesses need customer service. It’s not a matter of if, but a matter of when and how much. Customer service handles things out of your control in every stage of your customer purchasing your product or service, before and after sales. When you decide to...
by USAdmin | Jul 25, 2023 | 24/7 Digital Support & Ecommerce
We’ve all experienced those moments of anticipation and excitement when we reach for our phones, open a food delivery or ride-sharing app, and order food or rides online. In that instant, an unspoken agreement is forged between the driver and customer, each...
by USAdmin | Jun 5, 2023 | 24/7 Digital Support & Ecommerce, Digital Marketing
The moment you build a website for your business, you hear one big thing: keywords. It’s the lifeblood of being online. When you strategically incorporate relevant keywords into your website content, search engines can better understand the context and relevance of...
