by USAdmin | Mar 30, 2023 | Digital BPO
Imagine you’re creating a presentation to an outsourced team to relay your performance data and your expectations. And then imagine their reaction if all your slides are just paragraphs of words and numbers. First, you know that it would be a bit dull because looking...
by USAdmin | Mar 28, 2023 | Digital BPO
Automating things isn’t new to the modern man. We drive cars with automatic transmission, we have automatic rice cookers, heck we even have doors that open automatically. And the most common way that we understand the value of automation is we input payment and the...
by USAdmin | Mar 27, 2023 | Digital BPO, Outsourcing
For your business to effectively grow, you need to cultivate relationships. And the first step in cultivating your relationships is knowing and understanding your customer. Know Your Customer Through Data The traditional ways to know your customers were...
by USAdmin | Nov 23, 2022 | Digital BPO, Philippines
The resilient economic driver of the Philippines with over 11% contribution to national GDP, the Business Process Outsourcing (BPO) industry is predicted to see increasing national revenue and operations only improve after recent challenges. More than 1.2 million...
by USAdmin | Sep 28, 2022 | Digital BPO, Outsourcing, Philippines
The Philippines’ Business Process Outsourcing (BPO) industry has ‘edged out India’ as the call center leader of the world. BPO is now the biggest contributor to the Philippines’ gross domestic product. We give you fast facts and numbers about it here. Also called the...
by USAdmin | Mar 29, 2022 | Digital BPO, Journal, News, Outsourcing, Philippines
It seems working from home is here to stay, particularly if you’re connected to the Business Process Outsourcing industry, or the rapidly growing Philippines-based, digital outsourcing industry. According to the Alliance of Call Center Workers (ACW), a...
