by USAdmin | Sep 27, 2022 | Future of Work, Journal, News, Outsourcing, Philippines
BPO firms in the Philippines are now officially allowed to retain their tax perks without forcing their workforce back to the office. There are over 700 BPO companies in the country offering outsourcing services, and employing more than a million Filipinos with an...
by USAdmin | Mar 29, 2022 | Digital BPO, Journal, News, Outsourcing, Philippines
It seems working from home is here to stay, particularly if you’re connected to the Business Process Outsourcing industry, or the rapidly growing Philippines-based, digital outsourcing industry. According to the Alliance of Call Center Workers (ACW), a...
by USAdmin | Mar 8, 2022 | Journal, News, Outsourcing
Freelancing platform Upwork Inc (UPWK.O) ceases operations, effective immediately, with Russia and Belarus, citing risk and uncertainties as Moscow’s invasion of Kyiv continues. Initially freelancers and clients in Russia and Belarus will no longer be able to...
by USAdmin | Sep 6, 2021 | 24/7 Digital Support & Ecommerce, News
USource customer service teams are part of the unseen network of outsourced support staff making sure parcels get to customers across Australia. We’ve seen first-hand eCommerce retailers surge in online orders due to the pandemic. Pet food, wine, activewear,...
by USAdmin | Sep 29, 2020 | Digital BPO, Digital Marketing, Digital Support Staff, News
The Australian Federal Government has put its support behind small and medium enterprises to expand their digital footprint through the new JobMaker Digital Business Plan, announced on Monday. What we know so far…</3> 1. $800 million in new digital...
by USAdmin | Sep 23, 2020 | Future of Work, News
The current pandemic has driven many companies to adjust if they have been able to continue operating. Businesses and employees have been exiled online, and into their homes, to continue operations remotely. These trying times have fast-forwarded digital...
